Early this year, I had my account frozen as I was paying PHP2,500.00 per month when the last time I remember going to the gym was late last year. So I had my account frozen until July, I asked them to freeze my account indefinitely so that just in case I had more time, I could come back, but they told me that they could only freeze it for 3 months and I had to request them again to freeze it after. I also had to give them 30 days notice for them to freeze my account. A frozen account means that you still have to pay PHP500.00 every month, for what? I don't really know.
Fast forward to a few days ago, I decided to just cut the subscription. When I called up their office to inquire, they claimed that I can't cut it because my account was frozen. I had to make it active again before I can cut the subscription, I was like, WTF!!! Making it active would mean me paying them PHP2,500.00 again.
What kind of business practice is this? You freeze your account, you pay. You cancel your account, you pay dearly again. I just wish someone could setup a similar club with matching or better facilities and programs and does not have such a greedy practice. I can just see all the fitness first clients flocking to this new gym.
Anyway, am off to the forums to sell my fitness first membership. I've been a member for more than 2 years so there's no lock-up period anymore. Also, by buying this from me, the membership fee and administration fee is effectively waived. If you're interested, send me an email at rants.at.henyo.com
Fast forward to a few days ago, I decided to just cut the subscription. When I called up their office to inquire, they claimed that I can't cut it because my account was frozen. I had to make it active again before I can cut the subscription, I was like, WTF!!! Making it active would mean me paying them PHP2,500.00 again.
What kind of business practice is this? You freeze your account, you pay. You cancel your account, you pay dearly again. I just wish someone could setup a similar club with matching or better facilities and programs and does not have such a greedy practice. I can just see all the fitness first clients flocking to this new gym.
Anyway, am off to the forums to sell my fitness first membership. I've been a member for more than 2 years so there's no lock-up period anymore. Also, by buying this from me, the membership fee and administration fee is effectively waived. If you're interested, send me an email at rants.at.henyo.com
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